Gasolutions

DOWNLOAD our Terms and Conditions: updated 2019

Application to Gasolutions Ltd Service and Repair Plans

There are several ways to join a plan. You can apply though our website www.handsgas.net, or you can telephone or write to us. The agreement will commence following a satisfactory initial inspection and receipt of all the relevant details including first Standing Order payment.

Gasolutions Ltd Service and Repair Plans

Your basic Gasolutions Ltd premium covers the service and repair of your central heating system to the level of your chosen plan. We will provide advice at initial inspection on the plan most suited to your requirements however, you are within your rights to choose any plan you wish. Inclusive of Service and Repair Plans, all emergencies as per emergency classifications (see below) are responded to in day Monday to Friday 8.30am -5pm (Excluding Bank Holidays) at NO additional cost with exclusion of Basic Service and Repair Plan exceeding 3 call outs annually.

Service & Repair Plans

Basic Service and Repair Plan £8.50 per month

The Gasolutions Ltd Basic Plan entitles you to:

(a) Annual service of:

• Central heating system
• Up to 3 interim breakdown call outs per contract year excluding boiler (any additional works will be deemed as chargeable (see fixed price charging list for prices)
• Emergency call out Monday to Friday 8.30am – 5pm will be deemed as chargeable (see fixed price charging list for prices)

(b) Repairs of your central heating system only (see definitions of)

When we refer to the central heating system we are referring to the radiators and radiator valves, all heating controls.

Standard Service and Repair Plan £11.00 per month

The Gasolutions Ltd Standard Plan entitles you to:

(a) Annual service/Landlord’s inspection of:

• Gas Central Heating boiler and central heating system controls
• Unlimited breakdown call outs per contract year
• Emergency call out Monday to Friday 8.30am – 5pm

(b) Repairs of your central heating boiler and system controls only

When we refer to the central heating system we are referring to boiler and central heating control excluding smart home hub

Standard Plus Service and Repair Plan £13.50 per month

The Gasolutions Ltd Standard Plus Plan entitles you to:

(a) Annual service/Landlord’s inspection of:

• Gas Central Heating boiler and full central heating system
• Unlimited breakdown call outs per contract year
• Emergency call out Monday to Friday 8.30am – 5pm

(b) Repairs of your central heating boiler and system (see definitions of) When we refer to the central heating system we are referring to the radiators and radiator valves, all heating controls excluding smart home hub, conventional open vented hot water cylinder, feed and expansion tank, heating pipe work, and the gas supply from the meter to the appliances.

Superior Service and Repair Plan £17.50 per month

The Gasolutions Ltd Superior Plan entitles you to:

• Annual service/Landlord’s inspection of:
• Central Heating boiler and central heating system
• Unlimited breakdown call outs per contract year
• Emergency call out Monday to Friday 8.30am – 5pm
• Repairs to internal Gas pipework (see Exclusions)

(a) Repairs of your central heating boiler and system (see definitions of)

(b) Plumbing cover including the repair or replacement of toilet cistern internals, immersion heater and cold water storage tank up to a limit of £500 parts and labour inclusive. All water supplies (hot and cold) pipes from the mains stopcock inside your home.